4 Generations of Roofing Excellence!
Original Research · Long Island, NY
The Nassau–Suffolk Roofing Study 2026
Homeowner Roofing Inquiries Across Long Island, NY — built from years of real homeowner inquiry submissions: when Nassau & Suffolk County homeowners reach out for roofing help, what they ask for, and what the region's coastal weather does (and doesn't) drive.
54%
Most roofing inquiries arrive when the office is closed
More than half of all homeowner roofing inquiries on Long Island are submitted outside Monday–Friday, 9 AM–5 PM — on evenings, early mornings, and weekends.
54%
After Hours
Share of inquiries submitted outside weekday business hours.
5×
April vs. June
April, the busiest month, generates over five times the inquiry share of June, the slowest.
44%
Repair First
Share of inquiries describing a repair or leak — ahead of full replacement.
47%
Price-Led
Share of inquiries that raise price, quotes, or estimates in the first message.
Summary of Findings
- 54% of homeowner roofing inquiries on Long Island, NY arrive outside Monday–Friday, 9 AM–5 PM business hours — 32% on weekday evenings and early mornings, 22% on weekends.
- April is the busiest month for roofing inquiries in Nassau and Suffolk Counties, NY, carrying 17% of annual volume — more than five times the 3% share of June, the slowest month.
- 44% of Long Island roofing inquiries describe a repair or leak, ahead of the 37% that describe a full roof replacement; 47% raise price or an estimate in the first message.
- Fewer than 1 in 10 roofing inquiries on Long Island reference a storm or weather event; the storm language that does appear is wind, nor'easter, snow, and ice damming — hail is entirely absent.
- Under 2% of Long Island homeowner roofing inquiries mention insurance or a claim; roof work in Nassau and Suffolk Counties is overwhelmingly a planned, out-of-pocket decision.
All statistics: The Nassau–Suffolk Roofing Study 2026, All American Home Improvement, Inc.
Finding 01 · When Homeowners Reach Out
Roofing is shopped from the couch, not on a lunch break
54% of homeowner roofing inquiries arrive outside Monday–Friday, 9 AM–5 PM Eastern Time. Weekday evenings and early mornings account for 32% of all inquiries, and weekends carry another 22%. More than one in four inquiries lands between 6 PM and 7 AM.
The pattern is consistent across every year of the study window. For homeowners, the takeaway is practical: the contractor who responds to a Saturday night message first is usually the one who gets the job.
27%
Submitted between 6 PM and 7 AM
22%
Submitted on weekends
When Roofing Inquiries Arrive
Outside business hours
Weekday 9 AM–5 PM
Share of all homeowner inquiries by submission time, Eastern Time. Red segments together represent the 54% arriving outside weekday business hours.
Finding 02 · Seasonality
Roofing season on Long Island isn't summer — it's April
April is the single busiest month for roofing inquiries, carrying 17% of annual volume — more than five times the share of June, the year's quietest month. The spring and fall shoulder seasons together account for roughly six in ten inquiries, while early summer, the season most homeowners assume is peak roofing time, is the floor.
The spring surge reads as winter-damage discovery: inquiries reference damage found after the cold season, not storms in progress. Homeowners planning non-urgent work can use the early-summer trough to book faster and negotiate from a quieter market.
Roofing Inquiry Share by Month
Peak month (April)
All other months
Percentage of annual homeowner roofing inquiries received in each calendar month, full calendar years within the study window. Shares sum to 100%.
Finding 03 · Repair vs. Replacement
Long Island homeowners want roofs fixed, not replaced
What Inquiries Ask For
Leading request type
Comparison
Share of inquiries whose message describes each request type. Categories are classified from message text and can overlap.
Repair and leak language appears in 44% of homeowner inquiries — ahead of the 37% that describe a full roof replacement. Nearly half of all inquiries (47%) raise price, quotes, or estimates in their very first message.
Taken together, the pattern describes a repair-first, price-conscious market: Nassau and Suffolk homeowners are working to extend the life of the roof they have before committing to starting over.
47%
Raise price or an estimate in the first message
18%
Describe an active leak or water intrusion
Finding 04 · Service Mix
Roofing leads, but one in five inquiries is about siding
Roof work dominates the inquiry stream, but the exterior envelope as a whole is well represented: 20% of inquiries mention siding, fascia, or soffit work, and 16% mention gutters or leaders. Windows appear in a smaller but steady share. Many homeowners bundle — a single message often covers a roof repair plus the gutters or siding attached to it.
Share of Inquiries Mentioning Each Service
Leading service category
All other categories
Percentage of homeowner inquiries whose message mentions each service. Messages can mention multiple services, so shares sum to more than 100%.
Finding 05 · The Coastal Storm Profile
Wind and ice drive Long Island storm inquiries — hail is nowhere in them
Fewer than one in ten inquiries references a storm or weather event at all — and when homeowners do, the vocabulary is unmistakably coastal: wind, nor'easters, snow load, and ice damming. Hail, the engine of Midwest roofing demand, is entirely absent from the inquiry stream. Insurance language is nearly as rare, appearing in under 2% of messages: Long Island homeowners overwhelmingly approach roof work as an out-of-pocket decision, not a claim.
8.5%
Mention a storm or weather event
Wind, nor'easter, snow, and ice-damming language — concentrated in winter and late-fall inquiries.
0%
Mention hail
The defining driver of inland storm-restoration roofing does not appear in Long Island homeowner messages.
<2%
Mention insurance or a claim
Roof work here is planned and paid for directly — a sharp contrast with claim-driven storm markets.
Storm-language classification is drawn from homeowner message text; a weather-related motivation that goes unmentioned in the message is not captured.
Methodology
This study analyzes homeowner roofing inquiries submitted through the website contact forms of All American Home Improvement, Inc., a residential roofing contractor serving Nassau County and Suffolk County, NY. The dataset spans multiple years of form submissions, covering inquiries received through July 2026; month-of-year figures use full calendar years within the window.
Solicitations, spam, duplicate submissions, and empty entries were removed before analysis. Every figure in this study is reported as a percentage share of qualifying homeowner inquiries.
Submission timestamps were converted to Eastern Time (with daylight saving handled) before all time-of-day and day-of-week analysis. Service types, storm language, insurance language, and price language were classified from the free-text message field; a single inquiry can carry multiple classifications, so category shares may sum to more than 100%.
Data access for journalists: sample size, category definitions, and the full anonymized, aggregated breakdowns behind every figure in this study are available to journalists and researchers on request. Because the source data is private homeowner correspondence, no personally identifying information — names, contact details, addresses, or message text — is ever shared. Contact All American Home Improvement, Inc. via allamerican-hi.com.
Cite This Study
All American Home Improvement, Inc. (2026). The Nassau–Suffolk Roofing Study 2026: Homeowner Roofing Inquiries Across Long Island, NY. Retrieved from https://www.allamerican-hi.com/
Journalists, publishers, and researchers are welcome to reproduce the statistics and charts in this study, in whole or in part, with attribution to All American Home Improvement, Inc. and a link to this page.
This study is built on years of homeowner form submissions, reported here only as anonymized, aggregated shares. Journalists who want to look under the hood — sample size, category definitions, month-by-month breakdowns, or additional aggregate cuts — can request them directly, and we're happy to walk through the methodology on the record. Individual submissions and homeowner details are never shared. For data requests, interviews, or comment from the company, contact us through allamerican-hi.com.